SMS Terms & Conditions
Program name and description
Chemex Chemicals Account & Payment Notices. When you place an order or apply for trade credit and provide your mobile number, Chemex Chemicals LLC ("Chemex") and its affiliate South Valley Companies, Inc. may send you text messages about your request, including:
- one-time secure links to complete a service authorization or credit application;
- notices sent at least two business days before a charge to a payment method you saved with us;
- appointment and completion updates, payment confirmations, and receipts;
- replies to questions you send us.
How to opt in
You opt in by providing your mobile number on a service request, credit application, or authorization form and agreeing to receive texts, or by texting START or YES to our number. Consent to receive text messages is not a condition of purchasing any goods or services.
Message frequency
Message frequency varies based on your account activity. Most customers receive a few messages per service visit or invoice.
Cost
Message and data rates may apply. Your mobile carrier's standard messaging rates apply to every message sent and received. Chemex does not charge for text messages.
How to opt out
Reply STOP to any message to stop receiving texts from this program. You will receive one final confirmation message. You can also opt out by calling (661) 699-0078.
Help and support
Reply HELP to any message for assistance, or call (661) 699-0078 during business hours. Our administrative office is at 1903 Virginia Ave, Bakersfield, CA 93307.
Carriers
Carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, T-Mobile, Verizon, and most US carriers.
Privacy
Your mobile number and messaging consent are not shared with third parties or affiliates for marketing purposes. See our Privacy Policy.
Changes
We may update these terms; the current version is always at chm-x.com/terms.